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Hands-on AI engineering and reliability

Every hard question about your AI, answered with evidence.

Problems We Help You Solve

Find & raise the ceiling

  • What can our proprietary data actually support?
  • Do our IDs line up well enough to join anything?
  • Is there more signal in our tables than SQL can reach?
  • Are we near the ceiling for our data, or nowhere close?

Make it work

  • Did the model fail, or did the right evidence never reach its context?
  • Can we debug an agent run end to end?
  • Which failures cost us the most?
  • Does our LLM feature work on the tasks customers care about?
  • Should we believe our own eval scores?

Keep it working

  • Will a prompt or model change regress quality?
  • Can we roll back a bad model or prompt change?
  • Is our production data drifting away from our evals?
  • Can we ship agent changes faster without adding risk?

Push it further

  • Will our agent and LLM spend outgrow revenue?
  • Our analytics are deterministic SQL. Could agents do more?
  • Do we actually need to train our own model?
  • We have plateaued on our core task. What moves quality now?
  • Can we use smaller or private models?
  • Would a serving or GPU change alter the answers?

Own it

  • How much of our agent's behaviour is actually in our control?
  • Where does our data actually go?
  • Can prompt injection or poisoned data trigger our tools?
  • Can we prove which prompt and model version produced an answer?
  • Do we own the weights and recipes we pay to train?

Most Common Services

What we build next →

Data Ceiling Audit

Make your data the moat

“We have a lot of proprietary data, but we do not know what it can actually support.”

We map coverage, history, grain, labels, outcomes, and joinability, then name the gaps that are actually holding the product back. You get the foundation you can ideate on top of: what is buildable today, and which gap to close first to raise the ceiling.

Data Representation Engineering

Give the data richer meaning

“Our data mostly lives in tables and SQL. We think there is more intelligence buried in it.”

Tables and SQL only surface what someone already thought to model. We build the representations that fit the problem, whether that is semantic embeddings, taxonomies, entity graphs, temporal journeys, or behavioural vectors, then map each one to the product or decision it unlocks.

Intelligence Ceiling Assessment

Push the intelligence ceiling

“We have a working model, but we do not know how close it is to the best we could do.”

We test your baseline against the modern approaches that genuinely fit the problem: representation learning, retrieval and ranking, sequence and graph models, foundation models, post-training. You get the techniques worth adopting before your competitors find them, each with achievable lift and what it costs to get there.

Agent Failure Analysis

Know why it fails, and what that costs

“It works most of the time and we don't know why it fails.”

We take your production traces, cluster the failures, and hand back a labelled taxonomy with the rate of each. Fixes come ranked by how often it happens and what it costs you, so the backlog is ordered by revenue rather than by whoever complained last.

AI Reliability Audit

Ship fast without the blast radius

“We shipped quickly, and now every model, prompt, or data change feels risky.”

We trace the blast radius of a change through your agentic and LLM pipelines, then instrument what is missing: quality gates, slice coverage, regression detection, and a rollback you have actually rehearsed. You get the confidence to ship daily instead of the caution that costs you weeks.

RL Readiness Check → verifier-graded fine-tune

Train on your own signal

“We have plateaued. Better prompts and a bigger model stopped helping.”

Once prompting and a bigger model stop paying, the lever left is the signal only you have. We build the verifier from checks your team already runs, set a supervised baseline, then tune only where the evidence supports it. You keep the recipe, the weights, and control of your own know-how.

Armen Donigian, founder of Performance AI Lab

Founder led

You work directly with the person designing the workflow.

  • Former Meta Superintelligence Lab
  • 25 years software engineering
  • Enterprise infrastructure
  • High volume operations

Founder note

Serious AI infrastructure without the consulting overhead.

I started Performance AI Lab because teams shipping AI deserve systems that hold up under real traffic, not another demo that looks good once and then quietly degrades.

The work draws on 25 years of engineering, including time at Meta Superintelligence Lab, Instagram Ads, PayPal, and Honey, plus projects with two of the largest Chinese tech companies and a high volume logistics carrier.

What that buys you is senior judgment and real infrastructure experience pointed at a business outcome: less manual work, safer data handling, predictable cost, and a return you can measure.

The wider goal is to give startups the kind of AI capability that large companies can already afford, so the gains are not concentrated in a handful of places.

  • 25 years in software engineering and enterprise infrastructure
  • Built for demanding, high volume environments
  • Experience across AI, ads, payments, logistics, and commerce
  • Focused on private workflows, not chatbot demos
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