Private AI for insurance and claims

Prepare claim files faster without exposing claimant data to public AI tools.

We build private, auditable workflows that extract claim data, retrieve policy context, prepare next actions, and write updates back to agency systems with proof and human approval.

Reduce Claims Intake Work

Pain points

Messy intake documents

Claim details arrive through emails, forms, PDFs, and attachments before anyone can apply judgment.

Policy language is slow to find

Adjusters and account managers spend too much time preparing files before they can use their expertise.

Claimant data must stay controlled

PII, policy details, and financial records need careful handling, not public chatbot workflows.

Industry evidence we build around

Insurance intake is document dense

Industry document automation research lists policy applications, inspection reports, claims forms, repair estimates, medical records, police reports, and settlement letters as common insurance documents.

Document variants slow teams down

Insurance document automation research highlights inconsistent layouts, scans, photos, faxes, handwriting, and multilingual content across auto, life, P&C, and commercial lines.

Claims need defensible records

Industry document automation research emphasizes traceable outputs, claims processing, underwriting, and subrogation, which maps directly to evidence-backed review and exception routing.

Top 5 use cases

Claims intake assistant

Extracts details from emails and forms so claim files get set up faster.

Coverage review prep

Pulls relevant policy language for human review and flags areas that need attention.

Loss run parser

Converts messy PDFs into structured data for faster quoting and analysis.

Subrogation evidence assembly

Organizes title, lien, settlement, repair, and correspondence evidence into reviewer-ready case files.

Exception routing

Flags missing details, urgent claims, and coverage questions so the right person reviews first.

Before and after

Before

Staff manually read claims emails, ACORD forms, loss runs, and policy documents before routing work to the right reviewer.

After

The workflow extracts claim and policy facts, links source evidence, flags exceptions, and prepares approved updates for agency systems.

Privacy and auditability

Private data boundaries

Private workflows can use hosted private-cloud inference, dedicated cloud or VPC deployment, or local/on-prem inference when claimant or policy data cannot leave your environment.

Predictable AI costs

Avoid billing surprises with clear workflow-based packages. We do not penalize you for using more AI like other vendors.

Preserve your operating know-how

Every result can include source evidence, approval status, exception notes, and write-back history for a clearer audit trail.

30-day pilot

1. Pick one repeatable workflow

We choose one claims, renewal, or loss-run workflow with clear volume and business value.

2. Build with proof and approvals

We configure extraction, source evidence, human review, and safe write-back boundaries.

3. Measure the decision

You see turnaround time, manual steps removed, review quality, and the roadmap for the next workflow.

Armen Donigian, founder of Performance AI Lab

Armen Donigian

Founder, Performance AI Lab | Former Meta SuperIntelligence Lab

With 25 years in software engineering and enterprise infrastructure, I've built systems for some of the world's most demanding environments. I founded Performance AI Lab to bring private, auditable AI workflows that reduce manual work and preserve operating know-how to mid-market operators.

Frequently Asked Questions

Find the first insurance workflow worth automating.

If your team is buried in documents, emails, approvals, spreadsheets, or software handoffs, we can help identify the first workflow worth automating.

Book a Free AI Strategy Chat
Performance AI Lab

Private AI workflows for the work that falls between your documents, apps, approvals, and operating knowledge.

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